A neutral guide: 10 questions that protect you, an objective comparison between booking directly and booking through a platform, and what you should get in writing before any payment.
How do I choose a clinic in Turkey?
Ask for a written plan before any payment, and confirm: who assesses your case, who performs the procedure, what the price does not include, and who follows up after you return home. Any party — clinic or platform — that avoids these questions is a warning sign.
Why these questions in particular?
Because most problems do not happen in the operating room, but in unclear expectations beforehand: what the price actually covers, who is responsible after you return home, and what the plan is if things do not go as expected.
10 questions to ask any party before booking
- Who assesses my case? And who performs the procedure?
- What is not included in the agreed price?
- How is what can be achieved in my case estimated?
- What alternatives exist, and why this option?
- What considerations and risks should I know about?
- How much follow-up will I need, and who provides it?
- What if I need help after returning home?
- What is the plan if things do not go as expected?
- Is medical interpreting included? And who do I speak to?
- Will I receive everything we agreed in writing?
Booking directly or through a platform? An objective comparison
Both routes exist, and each has strengths and points to watch. What matters is knowing what to ask in either case.
| Point | Booking directly with the clinic | Booking through a platform |
|---|---|---|
| Who assesses and decides? | Our specialised medical team at the clinic directly | Depends on the platform — confirm access to our specialised medical team |
| Comparing options | You deal with one party | You can compare several offers |
| Who follows up after the procedure? | The clinic itself | Confirm in writing who is responsible |
| Clarity on what the price covers | Ask for a written list | Ask for a written list |
| Who manages coordination | The clinic team | Platform + clinic — confirm the split |
| An absolute best option | There is none — it depends on your case and the transparency of the party | There is none — it depends on your case and the transparency of the party |
How to verify any party before paying
- Search the name in more than one place — and check the information is consistent.
- Ask for a written plan before any commitment — verbal does not protect you.
- Ask directly: who performs the procedure, and who follows up afterwards?
- Ask for a clear list: what the price includes and what it does not.
- Do not accept a final figure for medical details before examination.
- Keep everything in writing — messages, offers and agreements.
Signals that should make you stop
- Pressure to pay quickly before any assessment.
- Promises of specific or guaranteed results.
- Refusal to provide anything in writing.
- Unclear about who performs the procedure.
- No clarity on what the price covers.
- No follow-up plan after the procedure.
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Frequently asked questions
Not necessarily — it depends on the offer and what the price covers. The right comparison is by items, not by the total figure: what each offer includes, who performs it, and who follows up.
It may provide comparison and coordination. What matters most: confirm in writing who is responsible for follow-up after the procedure, and which party is accountable.
The plan · what the price includes and excludes · payment and cancellation policy · the follow-up channel and its duration · who performs the procedure.
Yes — and this is a basic standard. Assessment precedes commitment, and any serious party welcomes it.
Compare the items: length of stay · hotel standard · what the programme includes · who performs it · follow-up duration. The cheapest may cover the least.
Ask for the cancellation policy in writing before paying, so you know your rights and obligations in advance.
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Related guides
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Are you a suitable candidate?
This guide is educational and does not determine your case. Send us your photograph and details, and we will review them with our specialised medical team to clarify: whether the procedure is suitable, what can be achieved, and the next step.
Get a medical assessment 💬The information on this page is educational only and does not replace a medical consultation. Prior medical consultation is required; the final decision rests with our specialised medical team after assessment. This page does not favour one party over another.
Frequently asked questions from international patients
How do I start?
Send your name and WhatsApp number. We review your case with our specialised medical team and send a written plan explaining what can be achieved and what the programme includes.
Is a prior consultation required?
Yes — prior medical assessment is required, and the final plan is determined by our specialised medical team.
What does the programme include?
Assessment and consultation, hotel accommodation, transfers, interpreting and follow-up.
What is not included?
Flights, visa, insurance and personal expenses.
How do I verify the clinic?
Ask for written information, the assessment and follow-up process, and the identity of the responsible doctor.