How to approach payment for treatment overseas safely — what to confirm in writing, what to be cautious about, and the questions that protect you.
Get the terms in writing before paying anything
Ask for the payment schedule, what each payment covers, and the cancellation policy — in writing, before any money changes hands. This applies to any provider, anywhere.
Ask what is not included
The exclusions are where surprises live: flights, travel insurance, personal expenses, and any additional procedures our specialised medical team requests for your case. Ask for them as a written list.
Be cautious with unusual payment requests
Requests to pay through unusual channels, or pressure to pay a large amount immediately before you have written terms, deserve pause. Legitimate arrangements can be explained and documented.
Keep a record of everything
Keep the written plan, the payment terms, your receipts and your correspondence together. If a question arises later, you will have the record.
Understand refunds and changes
Ask what happens if the plan changes for medical reasons, and how refunds are handled. Understanding this beforehand avoids difficulty later.
Ask who you are paying
Confirm whether you are paying the clinic or an intermediary, and what each party is responsible for. You are entitled to a clear answer.
Take your time
No legitimate arrangement requires you to decide before your questions are answered. Time is your best protection.
How Jelan Clinic handles payment terms
At Jelan Clinic, the payment schedule, what each payment covers, and the cancellation policy are set out in writing before any payment is made. We do not offer discounts or inducements. If something matters to your decision, ask for it in writing — that is a reasonable request, and we treat it as one.
See also: How Jelan Clinic Works With Patients Travelling From Australia
Frequently asked questions
How much should I expect to pay?
We cannot give a general figure that applies to everyone: the cost depends on your case, the technique and what the programme includes. Ask for a written breakdown for your own case rather than relying on a general number — from any provider.
Should I pay a deposit before receiving written terms?
Ask for the terms in writing first. That is a reasonable expectation for any significant arrangement.
What if I am asked to pay through an unusual method?
Pause and ask for the arrangement to be documented. Being asked to move quickly, or through an unusual channel, is a reason to slow down.
Related pages
- How to Verify a Provider Before Booking Abroad
- Treatment in Istanbul for Patients Travelling from Australia
- Treatment in Istanbul for International Patients
- How Much Does Treatment Cost?
Start with a remote assessment. Send your photograph and details, and we will arrange the review with our specialised medical team. Request a medical assessment.
This article provides general information about treatment arrangements and coordination only. It does not contain medical advice and does not replace a consultation. A consultation with our specialised medical team is required before any decision, and the final decision rests with our specialised medical team after assessment.
Would you like to know what can be achieved in your case?
Send your name and WhatsApp number — we review your case with our specialised medical team and send a written plan: what can be achieved and what the programme includes. No commitment.
Medical details are determined after assessment by our specialised medical team; the final decision rests with them.
Are you a suitable candidate?
This information is educational only, and every patient is different. Send us your photo and details, and we will review them with the doctor to clarify: whether the procedure is suitable, what can be achieved, and the next step.
Prior medical consultation is required; the final decision rests with the doctor after assessment.