A practical guide for patients in Australia: how the remote assessment works, how a long-haul journey is planned, how time zones are managed, and how follow-up continues after you return home.
Can I have treatment in Istanbul if I live in Australia?
Yes — the process begins with a remote assessment from Australia, before any travel is arranged. You send photographs and your medical history, our specialised medical team reviews your case, and you receive a written plan confirming what the programme includes and what it does not. Only after that do you consider flights and dates.
How the process is coordinated
You send clear photographs and your medical history from Australia. Your case is reviewed with our specialised medical team before any travel is arranged, so you know the position before you commit to flights.
What the programme includes and what it does not, confirmed in writing before you commit to anything. Clarity in writing is the basis of the whole arrangement.
Airport reception, transfers between airport, hotel and hospital, and hotel accommodation according to the agreed programme.
Arabic, English and Turkish support throughout the coordination, so there is no language barrier at any step.
A clear follow-up channel continues after you fly home, with reviews arranged as our specialised medical team directs.
Planning a long-haul journey
Travelling between Australia and Türkiye is a long-haul journey. Our specialised medical team sets the recommended length of stay according to your case, and it is clarified before you book flights — not after.
Your return date is decided by our specialised medical team once your condition is stable. No return date is agreed before that point, because your safety comes before the itinerary.
The number of visits required depends on your case and the procedure. This is discussed with you beforehand so you can plan leave and family arrangements.
Staying with a companion can be arranged depending on the agreed programme; details are confirmed in writing before booking.
Time zones and staying in touch
Coordination messages and reviews are scheduled around the time difference between Australia and Türkiye, so you are not waiting through your own night for an answer.
Your coordination stays in one channel, so your history, photographs and plan remain together and nothing is repeated.
If you have an urgent concern after the procedure, it is directed to a person immediately — not left to a message queue.
Follow-up reviews after you return are arranged according to our specialised medical team’s direction, not on a fixed commercial schedule.
What the programme includes
- Medical consultation and assessment
- Pre-operative tests as required
- The procedure
- Hospital stay
- Hotel accommodation
- Airport reception and internal transfers
- Medication
- Interpreting where needed
- Follow-up after the procedure
What it does not include
- Flight tickets
- Visa or travel documents
- Travel insurance
- Personal expenses in Türkiye
- Any additional tests or procedures our specialised medical team requests for your case
- Support beyond the agreed follow-up period
Everything is confirmed in writing before booking.
Insurance, documents and records
We recommend arranging comprehensive travel insurance before you travel. Please check directly with your insurer what is and is not covered for treatment overseas — we cannot advise on your policy.
Overseas treatment is generally not covered by Australian health arrangements. Confirm your own position with your fund and with Medicare before travelling.
Check current entry requirements for Türkiye with the official authorities in Australia before booking. We do not provide visa advice.
Bring your current medication list and relevant medical records, and tell our specialised medical team about all medication you take.
Request a medical assessment
Send your details and the team will arrange the review with our specialised medical team. Your request is saved securely before WhatsApp opens, so nothing is lost if you close the window.
Before you book: How to Verify a Provider Before Booking Abroad — a neutral checklist you can apply to any provider, including us.
About us: How Jelan Clinic Works With Patients Travelling From Australia — who we are, what our role is, and what our specialised medical team decides.
A specialised medical team, per procedure
At Jelan Clinic, each cosmetic procedure is handled by a medical team specialised in that procedure. Our specialised medical team assesses your case and makes every medical decision, and your written plan sets out who is responsible for your file.
Frequently asked questions
Yes. The assessment begins remotely — you send photographs and your medical history, and these are reviewed with our specialised medical team before any travel is arranged.
It is set by our specialised medical team according to your case and procedure, and clarified before you book flights so you can plan your leave and travel on a sound basis.
Follow-up continues remotely through a clear channel, and any reviews needed are arranged as our specialised medical team directs. An urgent concern is directed to a person immediately.
Coordination and reviews are scheduled around the time difference between Australia and Türkiye, so you are not waiting through your own night for an answer.
Overseas treatment is generally not covered by Australian health arrangements. Please confirm your own position with your fund and with Medicare, and arrange travel insurance before you travel.
A companion can be arranged depending on the agreed programme; details are confirmed in writing before booking.
Flights, visa or travel documents, travel insurance, personal expenses, and any additional procedures our specialised medical team may request for your case.
Our specialised medical team decides once your condition is stable. No return date is agreed before that point.
As with any surgical procedure, there are risks that must be discussed with you in detail before you decide. These are explained during the medical consultation.
Send your photograph and details on WhatsApp, and the team will arrange the review with our specialised medical team and clarify the next step.
Related guides
- Treatment in Istanbul for International Patients
- Rhinoplasty in Turkey: The Complete Guide
- BBL & Body Contouring: The Complete Guide
- Hair Transplant: The Complete Guide
- How to Choose a Clinic: A Decision Guide
- How Much Does Treatment Cost?
Start with a remote assessment from Australia
Send your photograph and details, and we will review them with our specialised medical team to clarify: whether the procedure is suitable for your case, what can be achieved, and the next step — before you travel.
Request a medical assessment 💬This page provides general information about treatment arrangements and coordination only. It does not contain medical advice, does not recommend a particular procedure for any individual, and does not replace a consultation. A consultation with our specialised medical team is required before any decision, and the final decision rests with our specialised medical team after assessment. Nothing on this page should be read as an inducement to proceed with any procedure.
All information on this page is educational. Prior medical consultation is required.
Questions from patients travelling from Australia
Can I travel from Australia for treatment in Türkiye?
Yes — we receive patients from Australia and coordinate travel, stay and follow-up. The medical plan is decided by our specialised medical team after assessment.
How many days do I need in Istanbul?
It depends on the procedure and the assessment. The expected duration is confirmed in writing before booking.
How do I verify the clinic before booking?
Ask for written information, the assessment and follow-up process, and the identity of our specialised medical team responsible for your case.
Does Australian insurance cover the procedure?
Elective aesthetic procedures are generally not covered by Australian insurance. Please check with your insurer — we provide the reports you need.
What does the programme include?
Consultation and assessment, hotel accommodation, transfers, interpreting and follow-up. Flights, visa, insurance and personal expenses are not included.